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>> ACR Update, August 1, 2003
<<
Published by the Association for Conflict
Resolution,
a merged organization of AFM, CREnet,
and SPIDR
http://www.acresolution.org
================================================
OVERVIEW OF ARTICLES
August 1, 2003
[1] ACR's Leadership in Quality Assurance
and Public Policy
* Mediator Certification Task Force
Report
* Advanced Practitioner Workgroup Report
* ACR Comments on FMCS Access to Neutrals
Initiative
[2] ACR Receives Conflict Resolution
Education Grant
[3] ACR Conferences Update
* ACR Training Section Conference Postponed
* ACR 2003 Annual Conference (October
15-18, 2003): Register Now!
* Report on the ACR Family Section Conference
[4] ACR Publications Update
[5] ACR Annual Conference Mentor Program
[6] Labor Arbitration Development Program:
October 14-15, 2003
[7] ACR Chapters Update
[8] ACR Sections Update
[9] Quotes
[10] Messages from our Sponsors
* CDR Associates
* The Intercultural Conflict Style Inventory:
Increasing Competence across the Cultural
Divide
================================================
[1] ACR's Leadership in Quality Assurance
and Public Policy
================================================
TASK FORCE ON MEDIATOR CERTIFICATION
RELEASES INITIAL REPORT FOR MEMBER FEEDBACK
ACR's Task Force on Mediator Certification
has developed an initial report and
recommendations on an ACR certification
process. This process will require more
training and experience than traditional
40-hour minimum training programs, but
less than that required by the Advanced
Practitioner membership category. To
read the initial report and offer your
feedback to the Task Force, click here:
http://www.acresolution.org/research.nsf/key/CertTF2003.
ADVANCED PRACTITIONER WORKGROUP SOLICITS
MEMBER INPUT ON ITS REPORT
In 2002, the ACR Board appointed a Workgroup
to develop standard criteria for ACR's
"Advanced Mediation Practitioner"
(AMP) membership category. As proposed,
AMP membership status would be conferred
only through those ACR Sections that
have elected to establish such a membership
category and have received approval
from the ACR Board to implement it.
The Advanced Practitioner Workgroup
(APW) has developed a set of proposed
criteria for ACR’s Advanced Mediation
Practitioner membership category. Prior
to formal submission for Board action,
the APW invites ACR member review and
comment. To do so, click here: http://www.acresolution.org/research.nsf/key/APWR2003.
ACR COMMENTS ON THE FMCS PROPOSED ROSTER
OF NEUTRALS
In spring 2003, the Federal Mediation
and Conciliation Service (FMCS) issued
proposed regulations to create a national
roster of workplace mediators. The FMCS
proposal is a significant development
in the workplace ADR field and will
directly affect the interests of ACR
members. In June, members of the Workplace
Section Public Policy Committee and
the ACR Legislative/Public Policy Committee
drafted comments for the FMCS concerning
its proposed roster. The ACR Board approved
the comments at its June 2003 meeting.
To read the ACR comments sent to the
FMCS, click here: http://www.acresolution.org/research.nsf/key/FMCS-Access.
To learn more about ACR's Legislative
and Public Policy Leadership in other
areas, including the Uniform Mediation
Act (UMA), Unauthorized Practice of
Law (UPL) and United States Consensus
Council (USCC) click here: http://www.acresolution.org/research.nsf/key/LPP-Overview.
To learn more about ACR's other Quality
Assurance Initiatives, click here: http://www.acresolution.org/research.nsf/key/QualAssur.
================================================
[2] ACR Receives Conflict Resolution
Education Grant
================================================
The Association for Conflict Resolution
has received a $50,000 grant from the
Compton Foundation to improve and expand
conflict resolution education in schools.
Conflict resolution education has been
shown to reduce violence and anti-social
and intolerant behavior, create improved
environments for learning, and enhance
children's academic achievement. The
grant to ACR will help build support
for this important educational experience
at both the K-12 and higher education
levels. To read the full press release,
go to the ACR Web site: http://www.acresolution.org.
================================================
[3] ACR Conferences Update
================================================
ACR TRAINING SECTION'S 2003 MID-YEAR
TRAINING CONFERENCE AND MEETING POSTPONED
Due to low registration, the Training
Section Conference originally scheduled
for July 31-August 2 is being postponed
to 2004. Please stay tuned for further
information.
-----------------------------------------------------
ACR's THIRD ANNUAL CONFERENCE: GEORGE
MITCHELL TO DELIVER KEYNOTE ADDRESS
"The World of Conflict Resolution:
A Mosaic of Possibilities"
October 15-18, 2003
Orlando, Florida
REGISTER NOW!
Please visit our Web site, http://www.acresolution.org
to register and to access information
about the conference program, hotel
fees and deadlines. The pre-conference
brochure will arrive in your mailbox
soon.
ACR is pleased to announce that former
senator George J. Mitchell will present
the closing keynote address at the 2003
ACR Annual Conference. Senator Mitchell
(D-Maine) served for 15 years in the
U.S. Senate and was the Majority Leader
from 1985-1995. In the mid 1990s, Mitchell
led the Clinton Administration's successful
negotiations to achieve a peaceful political
settlement in Northern Ireland and was
nominated for the 1998 Nobel Peace Prize
for his role in this effort. He currently
chairs the Ethics Committee of the U.S.
Olympic Committee and serves on the
National Healthcare Commission and the
International Crisis Group. Mitchell's
early experience as a lawyer and judge,
followed by his long and successful
career in national and international
diplomacy, make him a particularly appropriate
speaker for an audience of conflict
resolvers.
CONTRIBUTE TO THE SILENT AUCTION AT
THE ANNUAL CONFERENCE!
Own something unique, or don't have
time to take that cruise that you have
already paid for? Then think about donating
your items to the Silent Auction. Receive
a tax deduction, market your business
and get a good feeling from giving.
To learn more about the Silent Auction
or to download a donation form click
here: http://www.acresolution.org/research.nsf/key/AC03-SilentAuction.
Please plan to join us in Orlando in
October for this exciting conference!
----------------------------------------------
REPORT ON THE ACR FAMILY SECTION CONFERENCE
"A Family Affair: Making Room at
the Table"
July 10-13, 2003
Hyatt Hotel, Denver, Colorado
The 2003 Family Section Conference,
held last month in Denver, Colorado,
was indeed "A Family Affair"
that "Made Room at the Table"
for a wide variety of perspectives and
practice modalities. It was a time to
visit with old friends and welcome many
professionals attending their first
Family Section Conference. Attendees
commented repeatedly about the excellence
and usefulness of presentations and
the friendliness of the group. The Section's
Membership Committee paired up new and
experienced members as part of the Friends
program that gives members an opportunity
to expand their learning from each other.
Members also learned more about attaining
Advanced Practitioner status and about
the process for receiving approval for
family mediation training programs.
The tradition of fun continued with
engaging evening entertainment, featuring
exhibitions by prize-winning ballroom
dancers, new material from the famous
"Chip and Don" mediation bloopers
videos, and rock 'n' roll lyrics from
Christy Coates. Three new Advisory Council
members, Clarence Cramer, Julie Denny,
and Christy Cumberlander Walker, were
elected during the conference and joined
continuing Council members for a post-conference
meeting to begin planning for the next
Family Section Conference. Stay tuned
and join us for the next gathering!
================================================
[4] ACR Publications Update
================================================
CONFLICT RESOLUTION QUARTERLY SUBMISSIONS
Please consider submitting to this
landmark conflict resolution publication.
If you’re interested in submitting,
please contact Editor-In-Chief Tricia
Jones at tsjones@temple.edu.
ACRESOLUTION SUBMISSIONS
MEMBERS IN THE NEWS
Members in the News, a subsection of
the magazine's In Brief section, is
the place for you to update your fellow
ACR members on recent developments in
your life and professional career. Found
a new job in the field? Appointed to
a new position? Received an award? Write
and tell us about it! Submissions should
be no longer than 50 - 100 words, should
be accompanied by a photo in JPEG or
TIFF format, scanned at 300 dpi (you
may send a photo hard copy if an electronic
version is not available), and should
note your ACR membership status and
history. Please note that we can only
include news about you once per volume
(4 issues). Submissions received in
August will go into the Fall issue of
the magazine, which mails in November.
BALANCING ACT
Balancing Act is a one-page department
in the magazine focusing on members
who are committed to developing themselves
as whole persons, both inside and outside
the workplace. Submissions of 500 to
600 words and photos should highlight
an after-hours activity or hobby that
enables you to feel centered and grounded
outside of your busy life as an ADR
professional. Please tell us about how
this activity or hobby revitalizes you,
helps you achieve balance in your personal
life, feeds your intellect, and nurtures
your soul. If you would like to present
an idea for Balancing Act, please send
us a short paragraph describing your
hobby. If selected, we will then ask
you to write a full page.
LEARNING MATTERS
We are always looking for short articles
that discuss various aspects of conflict
resolution education in schools, colleges,
and other environments. If you have
an experience to share, please let us
know.
DIVERSITY PRACTICES
This section of the magazine is devoted
to best practices in diversity and conflict
resolution and highlights innovative
strategies for effectively responding
to conflict within our increasingly
diverse community. (For this department
only, send submissions to Contributing
Editor Dr. Benjamin Reese at reesources1@aol.com.)
CONFERENCE CALENDAR
Please let us know about any upcoming
conferences in the field. We do not
list trainings in this section, but
we do inform our readers about any national
or international organizations that
are holding conferences related to ADR
that are open to the general public.
Please send all submissions to ACResolution's
Managing Editor, Mark Sawchuk, at msawchuk@acresolution.org,
accompanied by your complete name, contact
information, and primary professional
title.
================================================
[5] ACR Annual Conference Mentor Program
================================================
INTERESTED IN BEING A MENTOR?
ACR is updating its roster of mentors
for this year’s Annual Conference
in Orlando. If you would like to be
part of our One-to-One program, just
click http://www.acresolution.org/research.nsf/key/mentoring
and fill in your information. ACR’s
conference mentors meet with a mentee
for a one-time consultation to offer
advice, provide coaching, or help brainstorm
next steps. Once you have filled out
your information, and the type of consultation
for which you would be available, we
will match you up with a mentee. It’s
a wonderful way to give back, and to
become better known in the profession.
LOOKING FOR A PERSONAL CONSULTATION
WITH A CONFLICT RESOLUTION PROFESSIONAL?
TALK TO A MENTOR AT THE ANNUAL CONFERENCE
If you’re coming to the ACR Annual
Conference in Orlando October 15-18,
don’t miss this opportunity sign
up for ACR’s One-to-One Mentoring
Program: ask about troublesome cases,
get coaching, find out how to get started
or what to do after you finish training,
ask questions about how to build a career.
Mentoring is available for people at
all levels of experience and in all
areas of practice. ACR Mentors can help
people new in the field who are looking
for areas of entry as well as experienced
practitioners who are seeking to hone
their skills or develop a career. They
have experience, inside information
and real-world tips not found in textbooks.
To participate in the One-to-One Program,
click http://www.acresolution.org/research.nsf/key/mentoring
and fill in your information. We will
connect you with a mentor so that you
can arrange a meeting at the annual
conference. You also can contact Lynne
Kinnucan at ACR: telephone 202-464-9700
ext. 247, or send an e-mail to lkinnucan@acresolution.org.
================================================
[6] Labor Arbitration Development Program
================================================
ACR WORKPLACE SECTION ANNOUNCES LABOR
ARBITRATION DEVELOPMENT PROGRAM
October 14-15, 2003
Orlando, Florida
The ACR Workplace Section has collaborated
with two other national ADR organizations
to offer a two-day program prior to
the ACR Annual Conference. This two-day
learning opportunity is designed for
practicing labor arbitrators with five
or more written cases. The program will
focus on several areas: substantive
aspects of arbitration, decision-making,
award-writing, advanced hearing procedures,
and ethics. Significant time will be
allocated to building a career, including
gaining acceptance, applying to panels,
writing articles, and managing fee income.
This program represents the first national
collaboration between the ACR, the Federal
Mediation and Conciliation Service (FMCS),
and the National Academy of Arbitrators
(NAA). Registration is limited.
The two-day cost is $325 early-bird
(by September 1), and $375 regular.
Lunches included. A separate check/credit
card authorization must be submitted
to ACR for participation in this program.
Upon completion of this program, we
encourage you to attend the ACR Annual
Conference in the same resort. However,
registration for the ACR conference
is not required to attend this program.
To register for the program, download
the registration form in PDF format
from the ACR Web site at http://www.acresolution.org.
For answers to your specific questions
about program design, contact Program
Co-Chair Richard Fincher of ACR at rdf@workplaceresolutions.com
or contact Program Co-Chair Gary Hattal
of the FMCS Institute at ghattal@fmcs.gov.
================================================
[7] ACR Chapters Update
================================================
NEWLY APPROVED FLORIDA CHAPTER NOW
ACCEPTING MEMBERSHIP APPLICATIONS
ACR-Florida is now accepting membership
applications and encourages all ACR
members in Florida to sign up today.
Please visit http://www.acresolution.org/research.nsf/key/FL-MembershipApplication
to join.
MICHIGAN-SOUTHEAST CHAPTER SEEKS PROSPECTIVE
MEMBERS
The emerging Michigan-Southeast Chapter
is preparing to send membership applications
to ACR members located in Michigan as
well as others interested in joining
the new chapter. The first meeting is
scheduled for September 2003. Please
email Kerry Bernard at kerrybernard@comcast.net
if you would like your application to
become a charter member to be sent via
e-mail.
HOUSTON CHAPTER AND WORKPLACE SECTION
TO DISCUSS CONFLICT RESOLUTION SYSTEMS
On Wednesday August 20, 2003 the ACR-Houston
Chapter and the Workplace Section will
discuss “Conflict Resolution Systems:
The Cutting Edge Resource For Workplace
Productivity,” with special guests
Richard Fincher, Workplace Section Co-Chair,
and Congressman Nick Lampson. For more
information on this event, please visit
http://www.acrhouston.freeservers.com.
ACR-NEW ENGLAND TO HOLD REGIONAL ANNUAL
CONFERENCE; REQUESTS PROPOSALS
The New England Chapter of ACR (NE-ACR)
will hold its Annual Conference November
13-14, 2003 on "Beyond Dispute
to the Conflict" with Keynote Speaker
Bernie Mayer, Ph.D., ACR Board Director
and author of Dynamics of Conflict Resolution:
A Practitioner's Guide. Please visit
http://www.neacr.org for more information.
The Chapter welcomes workshop proposals
tied to the theme of the conference.
All proposals are due on or before August
1, 2003. More information is available
at http://www.neacr.org/conference2003rfp.htm.
ACR-NEW ENGLAND TO HOLD MEETING FEATURING
ERIC GREEN
Eric Green, a national ADR leader, will
be the featured speaker at the NE-ACR
member meeting scheduled for Wednesday,
September 3 in Boston. Professor Green,
founder of the Boston firms JAMS/Endispute,
Inc., and Resolutions LLC, is best known
as the Microsoft mediator and for inventing
the mini-trial and applying it and other
forms of mediation to cases involving
complicated issues of law, fact and
science. He will speak from 5-7pm on
"Mediating the Impossible High
Stakes, Complex 'Bet-the Business' Case–Microsoft,
Enron/Arthur Andersen, Mastercard/Visa
and the Mega Torts." For more information,
please visit http://www.neacr.org/meeting.htm
or call 617-53-NEACR (617-536-3227).
ACR-CENTRAL CALIFORNIA HOLDS MONTHLY
MEETING AND COSPONSORS AREA CONFERENCE
ACR-Central California Board member
Tony Redfern will speak about his international
work experience at the Chapter's monthly
meeting on September 8, 2003. The Chapter
meets every other month, usually around
the second Monday of the month and unless
stated otherwise, at the Wang’s
Panda Restaurant, 2814 N. Maroa Ave.,
Fresno California at 12:00pm. Please
contact Ian Walke, Chapter President
at walke@sierratel.com for more information.
The Chapter also will co-sponsor the
10th Annual Restorative Justice Conference,
titled “Violence and the Journey
towards Restoration,” with Fresno
Pacific University Peace and Conflict
Studies Department. The conference will
take place in Fresno November 14-15,
2003, with pre-conference training on
November 13. Registration fees: $70
before November 1, 2003 (includes refreshments
and Saturday lunch); $80 on or after
November 1, 2003; $25 for students or
those over 60 years of age. To register
e-mail pacs@fresno.edu or call 800-909-8677.
ACR-COLORADO SEEKS MENTORS
ACR-Colorado, in an effort to rebuild
the Chapter, seeks senior practitioners
from the local membership to mentor
newer practitioners in all areas of
ADR. If you are interested in volunteering
time to help get this program off the
ground, or in mentoring, or being mentored,
please contact either Sheila Somberg
or Lark Eriksen at 303-691-0075 or email
lark@mediation-usa.com.
ACR-NEW JERSEY HELPS TO EDUCATE ABOUT
THE UMA
The New Jersey Chapter of ACR has been
actively educating its state legislature
about the UMA using ACR’s 11 UMA
Principles. The UMA was recently passed
in the New Jersey State Assembly judiciary
committee.
JOIN AN ACR CHAPTER TODAY!
Below is a list of ACR Chapters by country,
state and region. Contact information
for each Chapter may be found on the
ACR Web site, http://www.acresolution.org
(click "Go to Chapters").
Please contact Chapter presidents for
information about their region.
Don't see a Chapter listed in your
area? To learn how to form a new ACR
Chapter, please contact Amanda Andere
at aandere@acresolution.org.
CANADA
British Columbia
UNITED STATES
Arizona
California - Central
California - Los Angeles
California - Northern
California - San Diego
Chicago
Colorado
District of Columbia
Florida
Georgia
Hawaii
Indiana
Maryland
Michigan - Southeast
Minnesota
New England
New Jersey
North Carolina
New York - Greater Metro
South Carolina
Texas - Dallas/Fort Worth
Texas - Houston
Virginia
================================================
[8] ACR Sections Update
================================================
SECTION ELECTIONS -- CAST YOUR VOTE!
If you are a member of one of the following
Sections, get involved and cast your
vote! Position openings range from Co-Chair
to Advisory Council member, and the
Sections welcome new talent!
Voting will begin on August 20 for
all Sections exception ACR's Commercial
Section, which will begin its elections
on August 22.
Each of the Sections below is holding
an election:
Commercial
Crisis Negotiation
Health Care
International
Online Dispute Resolution
Organizational Conflict Management
Research
Training
Workplace
On August 13, 2003, a slate of nominees
will be published on the ACR Web site
and an electronic ballot link will be
e-mailed to Section members. Clicking
on the link will take you directly to
the page where you can cast your ballot.
If you experience any difficulties with
the link or the voting, please contact
ACR’s Systems and Web Manager,
Nussi Abdullah, at nabdullah@acresolution.org
or Lynne Kinnucan, Sections Liaison
at lkinnucan@acresolution.org. Print
notifications, together with the link,
will be mailed to members who do not
have access to electronic communications
no later than August 15.
On August 20th, voting online (or by
e-mail) will begin for all Sections
listed above except Commercial. Voting
will close on September 10th and on
September 12 for the Commercial Section.
On September 17th, candidates and Section
leaders will be notified. Officers will
be installed at ACR’s Annual Conference
in October.
COMMERCIAL SECTION HOSTS TELE-SEMINAR
The Commercial Section will host the
first call of its Tele-Seminar Series
on August 13 at 3 p.m. Eastern time.
The call includes a joint ACR Leadership
Presentation by ACR President Nancy
E. Peace, President-Elect Rosemary Romero,
and CEO David Hart. This call is open
to all Commercial Section members. Watch
your e-mail for updates and more details.
ORGANIZATIONAL CONFLICT MANAGEMENT
SECTION NEWS
The Organizational Conflict Management
(OCM) Section recently held two Section-wide
conference calls. In those calls, Section
leadership invited members to provide
ideas and comments on the Section’s
mission, vision, and annual goals, and
to discuss opportunities for strengthening
the Section, as proposed in its 2003
Strategic Action Plan. The tone and
content of the calls were constructive
and enthusiastic, confirming strong
support for the Section mission, vision,
and goals, while raising questions that
led to the clarification of these statements’
language. An additional conference call
is planned for September.
The Section is also planning to survey
its members, seeking to identify ways
in which the Section can more effectively
meet their needs. Survey questions will
include items such as, "What are
effective ways to involve and inform
our members?" and "How can
we better address and meet member needs?"
Section leaders hope that by involving
members in this way, the Section will
be better able to devote its resources
to the most effective means of communication
and member involvement.
Mark our upcoming OCM Section pre-conference
in your calendars! This learning event
and Section meeting will be held on
Wednesday October 15 at the ACR Annual
Conference in Orlando.
SPIRITUALITY SECTION: NEW LEADERSHIP
AND "SACRED SPACE" AT ANNUAL
CONFERENCE
The Spirituality Section has been delighted
to have the opportunity to work with
Rick Wingate, who came on board in March
to replace Madge Woods. We look forward
to working together to develop exciting
projects for Section members this coming
year! We also are pleased to welcome
Linda Lazarus as our Section’s
Web master. Linda has done a remarkable
job in keeping our Web page exciting
and up-to-date.
The Spirituality Section would like
to invite all of the ACR members attending
the Orlando conference to come to our
“Sacred Space.” This year
we will again be hosting a Labyrinth
and a place to unwind. We want to thank
Zena Zumeta and Michelle LeBaron for
organizing this event. The Spirituality
Section is honored to be a part of ACR
and a resource for its members. We welcome
any opportunity to work with any individual
ACR member, Section, or Chapter in any
way we can.
WORKPLACE SECTION NEWS: LABOR ARBITRATION/MEDIATION
COMMITTEE and PUBLIC POLICY FORUM
Under the newleadership of Gary Hattal
(FMCS), Jeremy Cohen (labor arbitrator
& mediator) and Rick Reilly (formerly
AAA Vice President and SPIDR President)
the Labor Arbitration/Mediation Committee
(LA/MC) has several goals. Initially
the LA/MC is promoting registration
for the October Labor Arbitrator Program
in Orlando, held just prior to the ACR
Conference. Interested individuals should
apply now as the program is limited
to 20 participants. You can register
on the ACR Web site at http://www.acresolution.org.
Other primary goals of the Labor Arbitration/Mediation
Committee include: find tangible and
limited leadership roles for former
SPIDR Presidents who are national arbitrators;
recruit and retain new and advancing
labor arbitrators and mediators; develop
working liaisons with the NAA, IRRA,
ABA/Labor ADR Committee, FMCS, NMB and
SFLERP and creating several "practice
areas," each headed by two co-chairs
(labor arbitrator training, labor mediation
and fact finding training, interest-based
bargaining, ethics, legal developments
and public policy, federal labor relations,
career development, advanced practitioner
designation (APD) and mediation of grievances).
Contact any of the co-chairs with questions
or suggestions: Hattal (ghattal@fmcs.gov)
Cohen (jvcohen1936@yahoo.com) Reilly
(rmreilly@rcn.com).
There will be a Workplace Public Policy
Forum discussion at the ACR Annual Conference
in Orlando, Florida in October 2003.
The Forum will cover the FMCS's proposed
roster of neutrals, ACR's official Comments
to the FMCS, and other policy developments
in the field. The Workplace Section's
Public Policy Committee, with involvement
from ACR's Legislative Public Policy
Committee, developed ACR's official
Comments on the FMCS' proposed roster.
================================================
[9] Quotes
================================================
People who lean on logic and philosophy
and rational exposition end by starving
the best part of the mind. -- William
Butler Yeats
I doubt that the imagination can be
suppressed. If you truly eradicated
it in a child, he would grow up to be
an eggplant. -- Ursula K. Le Guin, The
Language of the Night
When I have a terrible need of -- shall
I say the word -- religion. Then I go
out and paint the stars. -- Vincent
Van Gogh
The aim of an argument or discussion
should not be victory, but progress.
-- Joseph Joubert, Pensées, 1842
================================================
[10] Message from Our Sponsors
================================================
LOOKING FOR NEW WAYS TO EXPAND YOUR
MEDIATION SKILLS?
CDR Associates presents two programs
in October 2003 in Boulder, Colorado:
Resolving Public Policy Disputes, October
15-17: This program addresses complex
public policy and environmental disputes.
It is for those interested in organizing
and running collaborative decision-making
and multiparty stakeholder processes.
Multiparty Facilitation and Mediation
Skills, October 28-31: This is a practical
training seminar for individuals wishing
to enhance their facilitation skill
organizational and public settings.
It addresses issues of meeting design,
group dynamics, and meeting management.
To register or for more information
about these exciting programs: http://www.mediate.org
or call 1-800-MEDIATE
==============================================
The Intercultural Conflict Style Inventory:
Increasing Competence across the Cultural
Divide
September 19-20, 2003
Hilton Hotel, Gaithersburg, MD (Washington
DC area)
For information and registration, contact:
Hammer Consulting Group
Email: dihammer@msn.com
Phone: 301-330-5589
The ability to effectively respond
to cultural differences in conflict
style is critically important. In this
2-day workshop, participants will learn
about the Intercultural Conflict Style
(ICS) model and ICS Inventory for identifying
core approaches for resolving cultural
conflicts and the five cross-cultural
skill sets for effectively bridging
intercultural conflict style differences.
This workshop is presented by Dr. Mitchell
Hammer, Principal of Hammer Consulting
Group and Professor of International
Peace and Conflict Resolution at American
University.
==============================================
THIS AD COULD BE YOURS!
Reach 5,000+ conflict resolution enthusiasts
with your advertising message.
A 10-line, 100-word, text ad costs just
$150! For more information,
contact ACR at info@acresolution.org.
==============================================
Encourage your colleagues and friends
to join the Association for Conflict
Resolution! Immediate Benefits: See
http://www.acresolution.org/research.nsf/MemberCenter!OpenView
==============================================
As an ACR member, you are automatically
subscribed to the ACR Update.
To unsubscribe to the ACR Update,
mailto:acr.news@acresolution.org?Subject=Unsubscribe
==============================================
http://acresolution.org
Copyright 2003, Association for Conflict
Resolution
==============================================
Association for Conflict Resolution
(a merged organization of AFM, CREnet
and SPIDR)
1015 18th St., NW Suite 1150
Washington, DC 20036
Tel.: 202-464-9700
Fax: 202-464-9720
E-mail: acr@acresolution.org
Web: http://www.acresolution.org
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