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ACR
Teleseminar CDs
“Entrepreneurship
for Neutrals”
Presented by:
V. Michelle Obradovic
Price: $12
for ACR members; $18 for non-ACR members. Shipping
included in price.
Description:
In this interactive presentation, V. Michelle
Obradovic speaks about the vast array of experiences
that have gone into building her successful mediation
practice. Michelle covers a variety of topics
in this hour-long program, including: identifying
your market; what to anticipate as you begin your
practice; and the ups-and-downs of the entrepreneurial
cycle.
“A Mediator’s
Approach to Marketing” by Forrest Mosten
and Diana Mercer
Presented by:
Forrest Mosten and Diana Mercer
Price: $12
for ACR members; $18 for non-ACR members. Shipping
included in price.
Description:
This hour-long program was originally presented
as a teleseminar by Forrest Mosten and Diana Mercer
on June 15, 2006. Listen as Forrest and Diana—both
authors of articles in the Spring 2006 issue of
ACResolution—discuss their time-tested methods
of marketing, suggest strategies for building
a successful mediation practice and share tips
for attracting new clients.
“Ten
Ways to Promote Your Mediation Practice Inexpensively,
Ethically and With Dignity”
Presented by:
Bruce Blitman
Price: $12
for ACR members; $18 for non-ACR members. Shipping
included in price.
Description:
In an hour-long teleseminar that aired on July
7, 2006, Bruce Blitman presents his top ten tips
on marketing your mediation practice. Listen as
Bruce shares anecdotes from the thousands of mediations
he has conducted, recommends strategies and approaches
to promoting your practice, and addresses questions
submitted by listeners.
For a short
time only, ACR members may order all three Marketing
Teleseminar CDs for $30 (shipping included). To
order, call ACR at 202.464.9700 or
follow this link to
pay
by mail or fax with your
check
or credit card payment.
Sales Catalogue Index
ACR
Merchandise
ACR BASEBALL
CAPS
Price:
$10
Sales Catalogue Index
ACR
DVDs
THE
CASE OF WILLIE: THREE MEDIATION APPROACHES
Featuring: John Haynes, Donald Saposnek, Florence
Kaslow
Price: $105.00 Member: $95.00
105 minutes
Order Code: HV-1020
Available on DVD
John Haynes, Donald Saposnek and Florence Kaslow
demonstrate three different styles mediating with
a hostile couple fighting over the custody of
their son, Willie. The tape includes three 20–25
minute role plays, individual mediator descriptions
of their approach and panel questions and discussion.
CONTRACTING
FOR MEDIATION: THE INITIAL MEDIATION CONSULTATION
Featuring: Stephen Erickson, Joan Kelly, Robert
Benjamin, and co-mediators Bernard Mayer and Mary
Margaret Golten
Price: $105.00 Member: $95.00
90 minutes
Order Code: V-2
Available on DVD
Experienced and nationally recognized mediators
demonstrate their approaches to the divorce case
of Keith and Jane Summers, a hostile divorcing
couple with substantial financial assets and great
disparity in earning capacities. The essential
aspects of mediation are described and the couple
is prepared to proceed with a constructive mediation
effort.
CREATIVE
OPTIONS FOR MEDIATING SUPPORT
Featuring: Chip Rose, Marilyn McKnight and Laury
Adams
Price: $105.00 Member: $95.00
95 minutes
Order Code: V-3
Available on DVD
This video, taped at the Academy of Family Mediators’
1994 Annual Conference, features three role plays
designed to demonstrate the mediation of support
issues involving a divorcing couple with two children
and substantial difference in present earnings.
Narrated by John Gartland, this video displays
three very different mediation styles, making
this an excellent training video. Highlights include:
examples of how discussions of state child support
guidelines can act as a barometer when discussing
support issues; the benefits of computer programs
in mediation; and how client budgets raise questions
and issues that need to be addressed during this
stage of mediation.
MEDIATION:
IT’S UP TO YOU
A Public Education Video
Featuring: Jay Folberg, narrating and Margaret
Shaw, mediating
Price: $59.95 Member: $53.95
23 minutes
Order Code: V-4
Available on DVD
The perfect tool for introducing clients and referrals
to mediation, this tape provides a summary of
the essential components of the mediation process,
and presents three segments of a mediation involving
a divorcing couple. The couple is faced with challenging
issues concerning the parenting of their son,
their jointly owned business, and their home.
Mediation: It's Up To You goes behind the scenes
of the mediation to interview the participants,
the mediator and other professionals associated
with the mediation.
YOURS,
MINE AND OURS: PROPERTY DIVISION MEDIATION
Featuring: Stephen Erickson, Joan Kelly, Robert
Benjamin and co-mediators Bernard Mayer and Mary
Margaret Golten
Price: $105.00 Member: $95.00
90 minutes
Order Code: V-5
Available on DVD
A demonstration of several approaches to a complex
financial mediation, this mediation includes discussion
of individual vs. marital property issues, real
property division, pension issues and royalty
assets.
Sales Catalogue Index
Positive Conflict
Management DVDs
ADOPTION:
THE CHAOS OF CHANGING CONSENT
Featuring: Dr. Larry Fong
Price: $75.00
Order Code: V-1
Available on DVD
An unwed mother has put her son up for adoption
through a private agency. Just as she is about
to sign the papers she has second thoughts and
wants to negotiate some way of being involved
in her son’s future. The adoptive parents
are afraid of what such a future would be like
for all involved. The mediator helps them examine
these issues in the light of what is best for
the child.
BOUNDARIES:
SEXUAL HARASSMENT
Featuring: Dr. John Haynes
Price: $75.00
Order Code: HV-1000
Available on DVD
A divorced mother of two has returned to college
to earn a graduate degree and has filed a sexual
harassment charge against the professor who directs
the program. The mediator helps the parties define
the problem and negotiate an agreement governing
the future behavior of the professor. The tape
demonstrates how the mediator helps the parties
to redefine an intractable problem into a solvable
one.
BUSINESS
OF BAGELS: A PARTNERSHIP BUSINESS DISPUTE
Featuring: Dr. John Haynes
Price: $75.00
Order Code: HV-1010
Available on DVD
Dan and Ross own a bakery business producing bagels.
Dan runs the production end of the business while
Ross handles the sales. A variety of partnership
issues come into play with differing opinions
on how to manage the business, including finances,
labor, and capital expenditures. The mediator
helps the partners find a mutual definition of
the problems and assists them in examining alternative
solutions to their problems.
THE
ELDERLY PARENT: WHAT TO DO WITH MOTHER
Featuring: Dr. John Haynes
Price: $75.00
Order Code: HV-1030
Available on DVD
Conrad and Lois are siblings in their mid-fifties.
Their mother has become forgetful, and she recently
left the stove on for many hours, burning herself
badly. She was hospitalized, and now the hospital
wants to discharge her. The brother and sister
cannot agree on what to do with their mother,
since she can no longer safely live alone. The
mediator helps them to explore options for the
care of their mother and their responsibilities.
This tape is a good demonstration of option development.
PARENT/TEEN
CONFLICT: WINNING
Featuring Dr. John Haynes
Price: $75.00
Order Code: HV-1050
Available on DVD
Joe is 14 years old and his family has been referred
to mediation by his school counselor. The family
is unhappy with his behavior, his attitude and
his dress. The parents want more control, a tight
curfew and no foul language while Joe wants more
freedom. The mediator works with them to form
an image of the future when they are cooperating
and, using this image, helps them to determine
the basis for a contract that can all live with.
PARENTS
AS NEIGHBORS: DEFENDING THEIR CHILD
Featuring Dr. Larry Fong
Price: $75.00
Order Code: HV-1060
Available on DVD
Joe, who appeared in the video described above,
was in a fight with the boy next door. During
the fracas, Joe knocked out two teeth of his friend,
Adam. Adam’s parents want Joe’s parents
to pay the dental bills while Joe’s parents
believe that, since both boys were involved, they
shouldn’t be responsible. Using the idea
of their future friendship, the mediator helps
parents understand the importance of settling
the dispute between them and in helping the boys
settle their dispute. A good example of a bi-party
dispute involving more than two people.
TEACHER/PARENT CONFLICT: DEVELOPING A
DIALOGUE
Featuring: Dr. John Haynes
Price: $75.00
Order Code: HV-1070
Available on DVD
A seven year old boy is having trouble in school
and the teacher blames the family while the family
blames the teacher. The mediator helps the participants
develop a mutual definition of the problem and
points out how they can cooperate to help the
student.
Sales Catalogue Index
ACR Books and Reports
COMPETENCIES
FOR MEDIATORS OF COMPLEX PUBLIC DISPUTES
SOLD OUT
Price: $5.00 Member: $3.00
Order Code: BR-101
An overview developed by the SPIDR Environmental/Public
Policy Sector, 1992.
DESIGNING
INTEGRATED CONFLICT MANAGEMENT SYSTEMS: GUIDELINES
FOR PRACTITIONERS AND DECISION MAKERS IN ORGANIZATIONS
**An ACR Bestseller**
Price: $15.00 Member: $10.00
Order Code: BR-102
A report by the ADR in the Workplace Initiative
(SPIDR), 2001. Fourth in the series, Cornell Studies
in Conflict and Dispute Resolution. This report
contains practical guidelines for the design of
conflict managements systems within organizations.
The ADR in the Workplace Initiative sought comments
from a broad spectrum of the dispute resolution
community, including practitioners working with
or within private companies, nonprofit organizations,
and government agencies to explain why organizations
should consider developing integrated conflict
management systems to prevent and resolve conflict.
DOES
IT WORK? THE CASE FOR CONFLICT RESOLUTION EDUCATION
IN OUR NATION’S SCHOOLS
**An ACR
Bestseller**
Edited by Tricia Jones, Ph.D. and Daniel Kmitta,
Ed.D.
Price: $24.00 Member: $20.00
Order Code: BR-103
This book examines the impact of conflict resolution
education (CRE) on students, educators, diverse
populations, school climate and institutionalization.
It provides overviews of existing CRE and CRE-related
research and assesses what does and does not work,
highlighting areas for future study.
© 2000
DUTY
TO KEEP SECRETS, by Elise Snyder Baach,
and ALCOHOL, DRUGS AND ARBITRATION,
by Tia Schneider Denenberg.
SOLD OUT
Price: $2.50 Member: $1.50
Order Code: BR-104
SPIDR Occasional Paper. 1983.
FACILITATING
CONFLICT RESOLUTION IN UNION-MANAGEMENT RELATIONS:
A GUIDE TO NEUTRALS
Price: $15.00 Member: $10.00
Order Code: BR-106
A publication of Queen’s University at Kingston
and SPIDR—ADR in the Organized Workforce
Task Force, in cooperation with Cornell/PERC Institute
on Conflict Resolution, 2000.
ISN’T
THERE A BETTER WAY?
Author: Chief Justice Warren Burger
SOLD OUT
Price: $2.50 Member: $1.50
Order Code: BR-107
SPIDR Occasional Paper, 1982.
LABOR
AND EMPLOYMENT DISPUTE RESOLUTION UNDER THE RAILWAY
LABOR ACT: AIRLINES AND RAILROADS
SOLD OUT
Price: $10.00 Member: $5.00
Order Code: BR-108
Proceedings of the SPIDR One-Day Special Session,
Thursday, October 19, 1989.
MAKING
THE TOUGH CALLS: ETHICAL EXERCISES FOR NEUTRAL
DISPUTE RESOLVERS
SOLD OUT
Price: $25.00 Member: $12.50
Order Code: BR-109
Anne B. Thomas, Editor. SPIDR Ethics Committee,
1991.
MANDATED
PARTICIPATION AND SETTLEMENT COERCION: DISPUTE
RESOLUTION AS IT RELATES TO THE COURTS
SOLD OUT
Price: $5.00 Member: $3.00
Order Code: BR-110
Report #1 of the SPIDR Law and Public Policy Committee,
1991.
THE
PSYCHOLOGY OF A MEDIATOR
Author: Jerome T. Barrett
SOLD OUT
Price: $2.50 Member: $1.50
Order Code: BR-111
SPIDR, 1983.
PUBLIC
ENCOURAGEMENT OF PRIVATE DISPUTE RESOLUTION
SOLD OUT
Price: $5.00 Member: $3.00
Order Code: BR-112
Report #2 of the SPIDR Law and Public Policy Committee,
1993.
QUALIFYING
DISPUTE RESOLUTION PRACTITIONERS: GUIDELINES FOR
COURT-CONNECTED PROGRAMS
SOLD OUT
Price: $15.00 Member: $10.00
Order Code: BR-113
SPIDR Report, produced with the support of a grant
from the State Justice Institute.
QUALIFYING
NEUTRALS: THE BASIC PRINCIPLES
SOLD OUT
Price: $5.00 Member: $3.00
Order Code: BR-114
Report #1 of the SPIDR Commission on Qualifications,
1989.
REPORT
FROM PARTICIPATORY DIALOGUES REGARDING CULTURAL
DIVERSITY IN ALTERNATIVE DISPUTE RESOLUTION
Author: Marvin E. Johnson
SOLD OUT
Price: $2.50 Member: $1.50
Order Code: BR-115
SPIDR Annual Conference, 1994 and 1995.
2ND
REPORT FROM PARTICIPATORY DIALOGUES REGARDING
CULTURAL DIVERSITY IN ALTERNATIVE DISPUTE RESOLUTION
Author: Marvin E. Johnson
SOLD OUT
Price: $2.50 Member: $1.50
Order Code: BR-116
SPIDR Annual Conference, 1997 and 1997.
THE
ROLE OF THE ADVISORY, CONCILIATION AND ARBITRATION
SERVICE (ACAS) IN BRITISH LABOR RELATIONS,
by Peter Parker,
and JOINT CONTRACT TRAINING: A BRIDGE
OVER TROUBLED WATERS, by E. William Hockenberry
and Harold S. Gold
SOLD OUT
Price: $2.50 Member: $1.50
Order Code: BR-117
SPIDR Occasional Paper, 1983.
Sales Catalogue Index
ACR
Product Return Policy
Claims
Claims for damaged, incomplete or incorrect orders
should be reported immediately, but no later than
two weeks after receipt.
Returns
Items may be returned, unmarked and in salable
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receipt. (After that time, call for permission.)
Copy of the invoice/packing slip should be enclosed
with the return, along with a brief note explaining
the reason for the return. Customer pays for shipping
and handling except if return is due to processing/shipping
error.
RUSH
processing fee and express shipping fees
are nonrefundable, unless
processing/shipping error occurred.
Sales Catalogue Index
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